Working Together for Better Health
The Bancroft Community Family Health Team (BCFHT) is made up of allied health professionals who work collaboratively with a group of family physicians (The Medical Clinic) to provide comprehensive, patient-centred healthcare to our community.
Although the Family Health Team and The Medical Clinic are separate organizations, they work closely together to support the health and well-being of patients and families.
Hours of Operation
Bancroft Community Family Health Team
Monday to Friday: 9:00 AM – 5:00 PM
Our Family Health Team offices are open from 9:00 AM to 5:00 PM, Monday through Friday.
The Medical Clinic – Phone Hours
Monday to Friday
| Time | Availability |
|---|---|
| 9:00 AM – 12:30 PM | Phone lines open |
| 12:30 PM – 1:30 PM | Closed for lunch |
| 1:30 PM – 4:00 PM | Phone lines open |
Please Note: The hours listed above reflect The Medical Clinic’s general telephone availability. Individual physician office hours and days of operation vary by practice. Patients are encouraged to contact their physician’s office directly for information regarding availability and appointments.
Staff Training & Professional Development
Closed the Last Wednesday of Every Month
All offices are closed on the last Wednesday of each month for staff education, training and professional development.
These dedicated training days allow our healthcare teams to maintain their skills, stay current with best practices and continue providing high-quality care to our community.
Two Teams, Four Locations, One Shared Goal
The Bancroft Community Family Health Team and The Medical Clinic work together across four locations to provide coordinated healthcare services that support the needs of our community.
The Medical Clinic – Staff Directory
Our team is here to provide you with quality, compassionate care. Below is a directory of our physicians, nursing staff, and receptionists at each of our clinic locations.
Oak Site
Dr. Steven Griffin
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Physician: Dr. Steven Griffin
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Nurse: Heather Sparrey, RPN — Ext. 232
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Reception: Courtney Bruce — Ext. 221
Dr. Melissa Fransky
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Physician: Dr. Melissa Fransky
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Nurse: Heather Sparrey, RPN — Ext. 232
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Reception: Courtney Bruce — Ext. 229
Dr. Jennifer Gerasimoff
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Physician: Dr. Jennifer Gerasimoff
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Nurse: Lindsay Yonemitsu, RPN — Ext. 237
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Maternity Leave Coverage: Brenna Sheppard, RPN
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Reception: Beth Holstein — Ext. 236
Dr. Eric Blanchard
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Physician: Dr. Eric Blanchard
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Nurse: Lindsay Yonemitsu, RPN — Ext. 237
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Maternity Leave Coverage: Brenna Sheppard, RPN
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Reception: Beth Holstein — Ext. 236
Billa Site
Dr. Dayna Noltie
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Physician: Dr. Dayna Noltie
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Nurse: Trinity Dexter, RPN — Ext. 307
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Reception: Jenna Dillabough — Ext. 259
Dr. Micayla Ahearn
Practice closing January 31, 2027
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Physician: Dr. Micayla Ahearn
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Nurse: Jenny Kellar, RPN — Ext. 311
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Reception: Jenna Dillabough — Ext. 259
Dr. Ahmed Negm
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Physician: Dr. Ahmed Negm
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Nurse: Ruth Ann Gaebel, RPN — Ext. 256
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Reception: — Ext. 245
Dr. Saad Mirza
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Physician: Dr. Saad Mirza
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Nurse: Ruth Ann Gaebel, RPN — Ext. 256
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Reception: — Ext. 245
Manor Site
Dr. Parambir Keila
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Physician: Dr. Parambir Keila
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Nurse: Valerie Robbins, RPN — Ext. 222
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Reception: Jessica Trumble — Ext. 222
Additional Clinic Staff
Kate Edwards — Appointment Notifications, Referral Tracking & Scanning — Ext. 224
Contact The Medical Clinic
For general inquiries or to reach a member of our team, please call 613-332-1565 and follow the prompts or enter the appropriate extension.
Bancroft Community Family Health Team
Staff Directory
Our dedicated team of healthcare professionals and support staff works together to provide comprehensive, patient-centred care to our community.
Family Health Team Reception
| Name | Position | Extension |
|---|---|---|
| Carrie Sararas | Receptionist | 261 |
| Madison Walsh | Receptionist | 220 |
| Courtney Bruce | Receptionist | 221 |
| Janet Holland (Billa St.) | Receptionist | 310 |
| Julie Wannamaker | Float Receptionist | — |
Nurse Practitioner Team
| Name | Position | Extension |
|---|---|---|
| Jordana Bain | Nurse Practitioner | 268 |
| Shari Comerford | Nurse Practitioner | 223 |
| Jordanna Fenato | Nurse Practitioner | 242 |
| Shannon Folz | Clinical Assistant | 250 |
| Krystal Ziebarth | Receptionist | 265 |
Mental Health Supports
| Name | Position | Extension |
|---|---|---|
| Marilyn Jones | Social Worker | 260 |
| Joelle Shen | Social Worker | 204 |
| Jenny Mclean | Social Worker | 303 |
| North de Pencier | Psychiatrist | — |
Rapid Access Addiction Medicine (RAAM) Clinic
| Name | Position | Extension |
|---|---|---|
| Jordana Bain | Nurse Practitioner | 268 |
| Amanda Wadsworth | Nurse | 206 |
| Krystal Ziebarth | Receptionist | 265 |
| Leslee Holland | Counsellor | 206 |
| Jocelyn Jan | Program Support | 233 |
| Justin Vieira | Peer Support Worker | — |
Administration
| Name | Position | Extension |
|---|---|---|
| Sandra McGrath | Executive Director | 201 |
| Gwen Montroy | Billing and Quality Improvement | 239 |
| Angela Holbrook | Data Management Coordinator | 227 |
| Angela Holbrook | FHT Privacy Officer | 227 |
| Jocelyn Jan | Executive Assistant | 233 |
| Dr. Steven Griffin | FHO Privacy Officer | 226 |
Patient Navigation and Supports
| Program / Service | Staff Member | Extension |
|---|---|---|
| Injection & Wound Care | Rebecca Fransky | 264 |
| Holter Monitors | Rebecca Fransky | 264 |
| Preventative Care | Rebecca Fransky | 321 |
| Health Equity & OTN | Shannon Folz | 250 |
| Women’s Health Clinic | Rebecca Mallory | 220 |
| Lactation Consultant | Hannah Torrens | 220 |
Healthy Living
| Position / Program | Staff Member | Extension |
|---|---|---|
| Diabetes Educator | Dana McMurray | 243 |
| Diabetes Educator | Hayley Huszarik | 241 |
| Diabetes Educator | Diana Weichenthal | 278 |
| Diabetes Educator | Casey Billings | 266 |
| Diabetes Educator | Tammy Ives | 301 |
| Dietitian | Stephanie Hevenor | 238 |
| Dietitian | Renee Robinson | 245 |
| Respiratory Therapist | Casey Brown | 205 |
| Chiropodist | Natasha Moshenko | 247 |
| Diabetic Footcare | Bonnie Kroes | 247 |
Clinical Supports
| Name | Position | Location |
|---|---|---|
| Dr. Carolyn Brown | Physician | Oak Site |
| Mark McLennan | Physician Assistant | Oak Site |
| Kevin Penney | Physician Assistant | Billa Site |
Station Street Programming
| Name | Position |
|---|---|
| Kevin Penney | Physiotherapist |
| Emily Young | Physiotherapy Assistant |
| Emily Young | Health Promoter |
Family Health Team Float Nurses
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Jordyn Young, RPN
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Katelyn Kuehl, RPN
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Brenna Sheppard, RPN
Contact Us
To reach a member of our team or inquire about our programs and services, please call:
Bancroft Community Family Health Team
Phone: 613-332-1565
Please use the appropriate extension listed above to reach the staff member or department you require.